Rick Tate is a world-class consultant, speaker, trainer and author. As
co-founder of Innovation Thinking, Inc., an international consulting and
training firm, Rick's mission is to challenge mind-sets with fresh new
approaches ideas and stories. He helps people look at the way they do business
and make effective change. For 15 years, Rick has been speaking, training,
consulting and developing state-of-the-art concepts.
Rick will work with you to build custom programs from the issues covered
in this “best-selling” book, “Leadership and the Customer Revolution,”
which has been touted by Service and Leadership gurus such as Dr. Stephen
Covey (“7 Habits...”) and Jan Carlson (“Moments of Truth”) as “... absolutely
cutting edge... Worth reading again and again.” Popular issues include:
Revolutionary Leadership, Revolutionary Service, The Leader as a Customer
Advocate, and The Leader as a System Architect.
TOPICS:
Make A Commitment To Service, Define The Playing Field, Develop A Proactive
Recovery Strategy , Provide Autonomy, Ensure Continuous Improvement, Measure
Performance, Listen To Customers, Hold Everyone Accountable, Facilitate
Change, Celebrate Success
FEE
RANGE: $7,500-$10,000
VIDEO
& PRESS MATERIAL AVAILABLE UPON REQUEST |
